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Diamond Family Support funded by Big Lottery

Our Helping Hands service provides coordinated family support for parents with children aged 0 – 18 years. We offer both practical and emotional support to families to achieve the following:

  • Improve confidence and abilities in supporting their children’s learning and development

  • Improve emotional wellbeing

  • Support parents to ensure their children are ‘school ready’ and support parents to improve school attendance.

  • Support local parents to access volunteering and other learning opportunities

  • Support parents to make healthier lifestyle choices for themselves and their families

Time To Talk Project 

A new project providing one to one and group support to parents/carers and family members of children with additional needs. Families can be referred to the project for one to one support to build their confidence prior to accessing group support.

Aiming High for Disabled Children funded by Action for Children

We provide fun activities & care for disabled children aged 0-10yrs at local venues and parks across the City and also extra activities for school age children in school holidays. We support & motivate children to take risks and explore new play opportunities, providing one to one or two to one individual support where needed.

Here are a list of just a few of the activities that we provide:

  • Dance with a qualified teacher at a local dance school

  • Skiing with a qualified coach at Festival Park

  • Multisensory play at Dimensions

  • Swimming

  • Pony riding

  • Go carting

  • Wall climbing with a qualified coach

  • Welly walks at local parks

Children learn new skills, build confidence, learn to share and take turns, make decision’s, socialise, make new friends, learn the rules to games, count, be imaginative, access technology. It helps their communication & language development as well as their understanding of the world.

A few things parents have said about the Aiming High Project:

"We have time to do something for ourselves or spend quality time with siblings etc"
"I feel less stressed, more able to cope with family life"
"My child has progressed so much from coming to the sessions"
"Swimming has brought my child on, he used to be afraid of the water"
"Seeing my child’s face when he came back from swimming was priceless, I can’t thank you enough"

Parents Together funded by the National Lottery Community Fund

This is a new project which aims to stop the cycle of intergenerational loneliness, poverty and mental ill health. Research show that loneliness is a contributing factor to poverty, it negatively impacts peoples economic prospects, living standards and wellbeing. Parents Together recruits, trains and matches Befrienders to families identified as 'lonely' within Stoke on Trent.

Family Links Project

CAFs have a number of Family Support Workers, Co-ordinators and Volunteers trained to deliver one to one Family Links Parenting Programme. If we identify on initial assessment or during our work with families that they will benefit from a Nurturing Parenting Programme we now deliver Family Links on a one to one basis.


CAFs train and recruit local parents to become Befrienders, offering emotional and practical support to families in their local area. All volunteers attend an eight week accredited Befriender Course including Level One Safeguarding Training as a minimum requirement. We also offer ongoing training for Befrienders on areas such as mental health, parenting, support work standards, domestic abuse, substance misuse etc.